Remote Support

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Around the corner or around the globe PC Advisors Help Desk support techs can remotely access your desktop, laptop, server or tablet simply by contacting us. As long as your internet connection is active we can provide remote support!

To initiate a remote support session with a qualified IT support technician do the following:

1. Call PC Advisors at (203) 798-9647 extension 2
2. Briefly describe your issue to the technician
3. Download the appropriate (Windows or Mac) support software package to initiate a support session

• Mac : https://d17kmd0va0f0mp.cloudfront.net/sos/SplashtopSOS.dmg
• Windows: https://d17kmd0va0f0mp.cloudfront.net/sos/SplashtopSOS.exe

That's all there is to it! Our highly trained support professional will take it from there.